Livftek Systems - Software outsourcing development

CUSTMS delivers powerful customer relationship management capabilities, including sales forecasting, marketing management, customer request and review services, all in a web-based customer management solution. It helps the company to work more closely with their customers by providing them a set of interactive, online tools for problem resolution, thereby creating new sources of value throughout the business ecosystem.

CUSTMS allows management to track staff performance and workload as well as records the customer their reviews and requests using a full suite of problem resolution tools, such as frequently asked questions, text search and online instructions. The customer support executive can access summaries and detailed reports online which can help them keep a continuous check on the support staff performance and provide multiple interaction channels to customers and offers convenient, consistent services through all channels.

Some Features

Tracking of customer orders in finger tips
Manage the business efficiently by analyzing stock availability
Avoid all accounting errors by monitoring payables
Easy and highly flexible process to generate orders
Monitor individual orders from different departments
Reduce all telephonic communication and increase the business potential
Efficient Guidance and Advanced Technology
Monitorization of Payments
Improves customer retention
Flexible Management
Increases business potentials
Cost effective value added service
Modern Stock Management
Order summary to assist with filling out purchase order.
Create / maintain multiple customer databases.
monitor the customer, partner participation and performance
Focus on strategic IT initiatives
View campaign summary by customer

What happens, if not installing this software?

Lose track of customer purchasing habits
Mislead to bad sales opportunities
Looses sales opportunities
Loss of money in effective marketing campaigns
Redundant tasks
Incomplete and wrong information of the customer
Investment of time and energy without any results
Customer dis-satisfactions
Decrease in production and revenue

CUSTMS delivers a high-value customer service with integrated interaction and knowledge management enabling service professionals to share answers and insight with customers with ease, thereby improves the business operations quickly and effectively and results in excellent productivity.

Erisware-WMS is an advanced solution to manufacturing, distribution, and retail enterprises and third-party logistics providers that can be used by enterprising organizations of all sizes. It helps companies maximize product placement strategies, prioritize tasks, implement fair productivity standards, and increase logistics efficiency.

Erisware-CMS is designed for coordinating depot operations through streamlined flows based on advanced and innovative technologies. Containers can be minutely classified and recorded for shipment with respect to the status, location and shipping charges. The system contains powerful interfacing capabilities that retrieves container shipping information from port terminals with better monitoring system.

Erisware-TMS is state-of-the-art software that offers comprehensive solutions to various Organizations & Govt. ministries such as small to large scale business, Central Govt., Central Govt. Min. / Dept., State / UT, Public Sector Units, Public Sector Banks and Other Organization.

Erisware-VMS is user-friendly web based applications that reduce cost and increase efficiency. It was developed with the supplier and the customer in mind that truly facilitates the contingent workforce management program. VMS is flexible software which centralizes on the complicated issues involved in vendor management process and helps in developing and maintaining a controlled production methodology.

Erisware-CUSTMS delivers powerful customer relationship management capabilities, including sales forecasting, marketing management, customer request and review services, all in a web-based customer management solution. It helps the company to work more closely with their customers by providing them a set of interactive, online tools for problem resolution, thereby creating new sources of value throughout the business ecosystem.

ERISWARE-WOM Software maximizes the value of your investment with a list price comparable to our closest competitors; this will help to achieve greater financial returns in a shorter period of time. Regardless of how much engineering goes into making a CMMS package easy to use, the true test comes in the form of feedback from end users.

KPI (key performance indicator) software specifically designed for them, which takes into account both business metrics as well as production data and can be delivered on-demand. Basic KPIs, like overall equipement effectiveness, open orders, quality tracking, WIP, labor usage and others help provide the operational level metrics necessary for higher level KPIs, like overall production efficiency of a department, plant or division and comparative analytics for products, plants, divisions, companies.

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